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General
May I visit an RCN holiday park if I am not staying there?
Yes, visitors are welcome at our holiday parks. Check in at the reception upon arrival and park your car in the general parking area outside the barrier.
You may use the catering facilities and playgrounds. Swimming facilities are usually not accessible to visitors due to limited capacity.
Would you like to stay overnight with someone at the holiday park? Discuss the possibilities with reception.
Can I charge my electric car at the holiday park?
Yes, charging electric cars is possible at all RCN holiday parks. Our park map indicates where you can find a charging station. Payment can be made with either a charging card or a credit card.
Charging electric cars is only permitted at the parking spaces equipped with the designated charging stations. If you charge your car elsewhere, we will be forced to charge a fine.
Can I check in earlier or check out later?
An early check-in or late check-out is possible, but always by arrangement and dependent on availability and cleaning schedules.
- Earlier check-in: can be requested up to a maximum of 2 days before arrival
- Later check-out: can only be requested on site at the park reception
In high season this is often not possible. Want to discuss options? Please contact us.
How does checking out at RCN work and what do I need to do when leaving?
The check-out time is stated in your booking confirmation. Guidelines are:
- Accommodations: before 10:00
- Campsite pitch with private sanitary facilities: before 11:00
- Campsite pitch: before 12:00
Upon departure, leave your accommodation tidy. In accommodations you will find a flyer with the exact instructions. This usually includes, among other things, tidying up, washing the dishes, taking out the rubbish and returning the key to reception (or placing it in the mailbox outside opening hours).
If you have not booked the final cleaning (in France), you must clean the accommodation yourself.
How does the barrier and access to the park work?
The barrier operates on license plate recognition and is open for entering from 07:00 to 23:00. Exiting is possible 24/7. You can register your license plate in advance via MijnRCN, the Contact Center or the reception.
On arrival the barrier opens automatically by license plate. If this does not work, you can use the access code you received in advance.
Only registered guests have access to the park. Visitors park outside the barrier. Experiencing problems? Use the intercom or contact us.
May I bring my pet and what are the conditions?
Yes, at RCN dogs and cats are welcome in selected accommodations and pitches. In France a maximum of 1 pet is allowed; in the Netherlands and Germany a maximum of 2.
A surcharge per night is charged for pets. In France final cleaning is mandatory when staying with a pet. Note: pets are not allowed in facilities such as swimming pools and sanitary buildings.
What time can I check in and check out?
Camping
You can arrive at your pitch from 1:00 PM. On the day of departure you must leave the pitch before 12:00 PM. For pitches with private sanitary facilities the departure time is 11:00 AM.
Rentals
An accommodation is ready from 4:00 PM. On the day of departure you must leave the accommodation before 10:00 AM.
Where can I find the opening hours of the holiday park?
You can find the current opening hours for each park in the RCN app and on our website. Go to Facilities on your park's page and then click Opening hours. There you will see all current times for the park's facilities in one overview.
Can I still book a stay at RCN on the day of arrival?
Yes, a last-minute booking on the day of arrival is possible, but always by arrangement. Online reservations for the same day are not possible; in that case please contact us by phone contact.
For accommodations (and pitches with private sanitary facilities) we first check whether everything can still be prepared in time. Camping pitches are usually bookable immediately.
Are you arriving outside opening hours? Make sure you have paid online in advance. After receipt of payment the park will prepare the key for you and you will receive the check-in instructions.