Your booking will be confirmed by e-mail a couple of days after it has been made. A booking at an RCN Holiday Park is final once you have received the confirmation from that park. The confirmation is also proof of the booking.
You must pay 50% of the amount due within two weeks of receipt of the confirmation.
The balance must be paid into our account at least one month before your arrival. You can also pay it by iDEAL/ Sofort/ credit card or Bancontact by logging in to welcome.rcn.eu/my-rcn.
The entire amount must be paid if you make your booking within six weeks of arrival. If you do not pay before the payment deadline, your booking will become void and costs will still be payable as set out in the standard HISWA-RECRON terms & conditions.
Arrival and departure
You can occupy rented accommodation after 3 pm on the agreed day of arrival. The key should be returned to us before 10 am on the day of departure.
You can occupy your pitch after 13 pm on the agreed day of arrival. Your pitch should be vacated by 12 pm and you pitch with private facilities by 11 pm on the day you leave.
You can pitch the following on one of our pitches:
- One bungalow tent or one trailer tent or one caravan with awning or one motorhome.
- Plus a maximum of two small tents.
If you’re renting a chalet or trailer-chalet in France, you’re allowed to pitch a tent as well (as long as the max. number of people for the accommodation (four or six) isn’t exceeded.)
Accommodation end-of-stay clean-up
Due the corona crisis, the end-of-stay clean-up for accommodation is compulsory. For 2020 it costs € 40 in the Netherlands and € 45 in France. For small accommodation like camping chalets and cabins in The Netherlands, it just costs € 25.
Different rates and terms and conditions may apply for the end-of-stay clean-up for some accommodation and one particular park, and, in some cases, the deposit:
- RCN Toppershoedje: the deposit is € 100. At Hotelchalet Westerduin this is already included in the price.
- RCN de Potten: the end-of-stay clean-up costs € 90 and € 75 respectively. A deposit of € 300 also applies.
- RCN de Noordster: the end-of-stay clean-up for the group accommodation costs € 100 (€ 135 from 1 januari, 2021). A deposit of € 250 also applies from January 1.
- RCN Zeewolde: the end-of-stay clean-up for the group accommodation costs € 120 (€ 125 from 1 januari, 2021). A deposit of € 250 also applies from January 1.
- RCN Moulin de la Pique: the end-of-stay clean-up of a holiday home costs €45 (€ 50 from 1 januari, 2021).
Groups and Young People
Groups are, of course, welcome to stay with us in consultation. If you do want to come as a group, let us know when making the reservation. A deposit may also be requested on arrival. This deposit will be refunded less any costs after the end of your stay once the accommodation has been checked.
Young people travelling alone may only make a reservation on request. They may also be asked to pay a deposit.
As a consequence of the extraordinary circumstances of the corona measures, the terms and conditions for cancellation have been temporarily amended and we are applied a voucher scheme for all cancellations received between 13 March and 1 July 2020. For more information, please click here.
If, for any reasons whatsoever, you are unable to use the reserved bungalow, mobile home, appartment, chalet or pitch, you are required to pay the following amounts:
|more than 3 months before arrival||15% of the agreed price|
|between 3 and 2 months before arrival||50% of the agreed price|
|between 2 and 1 month(s) before arrival||75% of the agreed price|
|less than 1 month before arrival||90% of the agreed price|
|On your arrival date||100% of the agreed price|
We advise you to take out RCN cancellation insurance:
We recommend you to add our cancellation insurance to your booking.
Special offer and discount terms & conditions
Our discount terms & conditions are applicable to all our discounts and special and promotional offers to be found on the website, social media or printed material. You can read these terms & conditions here.
A supplement is charged for any pets. There is a maximum of two per bungalow, chalet or trailer-chalet in the Netherlands. A maximum of two pets (dog or cat) are allowed per pitch. The second pet will only be permitted on request. In certain parts of RCN de Schotsman, only one pet may be permitted (limited numbers, on request).
A maximum of one pet per accommodation/pitch is permitted in the high season, a second pet may be possible in the low season on request.
Rates for pets:
The Netherlands: € 5.50 per pet night (camping and accommodation)
France: € 5.50 per pet per night (camping), € 8 per pet per night (accommodation)
If you have been on holiday in our accommodation with a pet, an end-of-stay clean-up is compulsory.
Switch your holiday to another RCN park free of charge
If you’ve already booked your holiday with RCN but you want to stay closer to home or go further afield, you can switch your holiday to one of our other parks in France or the Netherlands, free of charge. Get in touch with us and we’ll help you make your choice, tel. nr: +31 85 0400 700.
*Rebooking is subject to availability and free of charge with the exception of any extra costs as a consequence of price differences. No refunds based on price differences will be made.
If you want to rebook more than once, or less than 3 days before arrival, we will charge € 35.-.
Free booking changes do not apply in Villapark Sneekermeer, the water homes in the Potten and the Heidebloem holiday home in the Roggeberg.
Rules for a pleasant stay for all
RCN’s rules must be observed by all guests. These rules can be found in the information magazine that you receive on request.
Recreatiecentra Nederland (RCN) is not liable for:
- damages or injuries arising from your stay at a RCN resort or the use of the on-site facilities;
- facilities and/or amenities that are out of order and/or out of use.
unless there is demonstrable negligence of RCN.
laws and regulations
During your holiday, the laws and regulations of the country where you are staying apply.
HISWA-RECRON terms and conditions
HISWA-RECRONS terms and conditions apply to all Dutch RCN agreements. The aforementioned HISWA-RECRON terms and conditions are available for perusal at the reception desk of the resorts.
Should any dispute arise between you and a RCN resort that cannot be settled amicably, you can submit the dispute to the Recreation Arbitration Board. The Arbitration Board was set up at the initiative of HISWA-RECRON (Recreatie Ondernemers Nederland). Besides HISWA-RECRON, the ANWB (Royal Dutch Touring Club) and the Consumentenbond (Consumers' organisation) also sit on the board. An independent chairman will be appointed by the Stichting Consumentenklachten (Consumer Complaints Commission).
The address of the Recreation Arbitration Board is: Postbus 90600, 2509 LP Den Haag.
All prices are inclusive of (the low rate of) VAT, 9% in the Netherlands and 10% in France. If the applicable VAT rate for your stay changes, we reserve the right to charge you for the difference.
Despite our constant care and attention spent on putting this website together, it is always possible that certain information may be incomplete or incorrect. RCN’s website is compiled with the greatest possible care and attention. RCN Holiday Parks cannot be held responsible for any loss or damage as a consequence of incorrect information. Dates, rates and special offers are subject to amendment and printing errors.
Recreatiecentra Nederland BV
This is the website of Recreatiecentra Nederland BV trading as RCN Holiday Parks.
Our Chamber of Commerce number: 30051016
Our VAT number: NL005720357B03