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Questions and answers at a glance
The five most frequently asked ques
What time can I check in and out?

Camping

You can occupy your pitch from 1 pm. Standard pitches should be vacated by 12 pm. Pitches with private toilet facilities should be vacated by 11 am.

 

Accommodation

You can check into accommodation after 3 pm. On the day of departure, you should vacate the accommodation before 10 am.

What sort of swimming trunks are allowed?

Boxer-style and longer and/or baggy swimming trunks are not allowed in French camping sites due to general hygiene regulations. Tight-fitting swimming trunks are permitted, however, as are brief swimming trunks.

Can I use a barbecue while I’m staying in the park?

Barbecuing is permitted, but the rules vary for each park and it may be forbidden if the weather has been very dry.

 

If you have a specific question or would like to know the current situation, get in touch with the Contact Centre at contact@rcn.nl or on 085 0400 700.

Can I cancel my booking?

You can cancel your booking free of charge within 48 hours. To amend your booking, get in touch with the Contact Centre at contact@rcn.nl or on at 085 085 700. After 48 hours, the terms and conditions of the Dutch association for the water sport and recreation industry (RECRON) apply.

Can I rent a bike?

The Netherlands

Bicycles can be hired in all RCN Holiday Parks in the Netherlands, but each park has its own rules. Bicycles can be booked in advance at some parks, but not at others, and rates may differ.

 

France

Bicycles and/or mountain bikes can be rented on or nearby the camping site.

 

Germany

E-bikes can be rented at RCN Laacher See.

 

If you have a specific question or would like to know the current situation, consult the RCN app or the facilities on the webpage of the relevant park. If you have any difficulty, please get in touch with the Contact Centre at contact@rcn.nl or on 085 0400 700.

Contact the contact centre.

Is your question not in the Frequently Asked Questions? Please contact the Contact Centre. We are here for you every day. You can call us or send us an e-mail.
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