We want to help you.
Questions and answers at a glance
The five most frequently asked ques
What time can I check in and out?

Camping

You can occupy your pitch from 1 pm. Standard pitches should be vacated by 12 pm. Pitches with private toilet facilities should be vacated by 11 am.

 

Accommodation

You can check into accommodation after 3 pm. On the day of departure, you should vacate the accommodation before 10 am.

Can I use a barbecue while I’m staying in the park?

Barbecuing is permitted, but the rules vary for each park and it may be forbidden if the weather has been very dry.

 

If you have a specific question or would like to know the current situation, get in touch with the Contact Centre at contact@rcn.nl or on 085 0400 700.

Is there free WiFi in the park?

Yes, since January 2021, there has been free WiFi in all our parks for an unlimited number of devices. For more information, see rcn.nl/en/wifi

 

Please note: It is usually not possible to watch live streams, YouTube and Netflix. The accessability of WiFi and the internet is often not as good in France as in other countries, often because of the unique location of the camping site.

 

Can I park two or more cars next to my pitch/accommodation?

One car is allowed in the park for each pitch, but no cars are allowed in the camping fields themselves. 

 

Whether you can have two or more cars next to your (non-camping) accommodation depends on the number of people staying there. If you are staying in four-person accommodation, then one car is allowed. If you are staying in accommodation for six or more people, then two cars are allowed.

Can I rent a bike?

The Netherlands

Bicycles can be hired in all RCN Holiday Parks in the Netherlands, but each park has its own rules. Bicycles can be booked in advance at some parks, but not at others, and rates may differ.

 

France

Bicycles and/or mountain bikes can be rented on or nearby the camping site.

 

Germany

E-bikes can be rented at RCN Laacher See.

 

If you have a specific question or would like to know the current situation, consult the RCN app or the facilities on the webpage of the relevant park. If you have any difficulty, please get in touch with the Contact Centre at contact@rcn.nl or on 085 0400 700.

Contact the contact centre.

Is your question not in the Frequently Asked Questions? Please contact the Contact Centre. We are here for you every day. You can call us or send us an e-mail.
Call us, we are open We are available Monday to Friday from 9am to 9pm and on weekends from 9am to 5pm on our phone number. Due to increased demand for holidays, the waiting time may be longer than usual.
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