Frequently asked questions
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Our top 3 questions
Does the website show me a transparent total price immediately, or are there additional costs later?
On our website we show transparent prices. This means that we display the total price to you immediately, including all mandatory costs such as tourist tax based on the travel composition entered in the filter. Any extras that you can optionally add later according to your preferences, or for example a travel or cancellation insurance, can be added in the add-on step and will be included in the calculation from that moment on.
Are you booking accommodation* at one of our holiday parks in the Netherlands? Then the price quote also includes bed linen and final cleaning. *excluding some camping accommodations
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Is there natural water on the holiday park?
Some RCN holiday parks have recreational or natural water. Depending on the park, you can swim, fish, or relax by the water.
At swimming waters, a lifeguard is sometimes present. There may also be a swimming line separating shallow and deep water. The facilities and rules vary by park. Therefore always check the park information or contact us.
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Will I receive a payment confirmation and what should I do if my payment is not visible?
Yes, you will always receive a payment confirmation by email. Payments via iDeal and Credit Card are processed immediately and are visible right away in the MijnRCN environment. A payment by bank transfer can take up to 2 business days. Transfers made over the weekend will be visible at the latest on Tuesday.
Is your payment visible in the MijnRCN environment? Then the payment was successful and you do not need to do anything further. Do you not see the payment? Then please contact us.
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