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Payments
Does the website show me a transparent total price immediately, or are there additional costs later?
On our website we show transparent prices. This means that we display the total price to you immediately, including all mandatory costs such as tourist tax based on the travel composition entered in the filter. Any extras that you can optionally add later according to your preferences, or for example a travel or cancellation insurance, can be added in the add-on step and will be included in the calculation from that moment on.
Are you booking accommodation* at one of our holiday parks in the Netherlands? Then the price quote also includes bed linen and final cleaning. *excluding some camping accommodations
How can I pay and where can I find my outstanding payments?
You can pay via iDeal, credit card, or bank transfer/invoice. Are you booking more than 6 weeks before arrival? Then you pay in 2 installments: the first installment within 2 weeks after booking and the second installment no later than 4 weeks before arrival. Are you booking within 6 weeks of arrival? Then you pay the full amount in a single payment.
In the MijnRCN environment you will find under Payments an overview of outstanding amounts and you can pay directly via iDeal or credit card. Only when you book less than 2 days before arrival can you also pay on arrival at the park.
When do I need to pay for my booking?
If you book well in advance, you usually pay in two instalments. If you book shortly before arrival, you pay the full amount in one go. What is required for your booking can be found in the booking confirmation.
You can find your outstanding payments and payment instalments in MijnRCN. If you do not pay on time, you will automatically receive a payment reminder.
Payments via iDeal/Wero and credit card are processed almost immediately. A bank transfer can take several working days.
Where can I find the terms and conditions?
Will I receive a payment confirmation and what should I do if my payment is not visible?
Yes, you will always receive a payment confirmation by email. Payments via iDeal and Credit Card are processed immediately and are visible right away in the MijnRCN environment. A payment by bank transfer can take up to 2 business days. Transfers made over the weekend will be visible at the latest on Tuesday.
Is your payment visible in the MijnRCN environment? Then the payment was successful and you do not need to do anything further. Do you not see the payment? Then please contact us.
Do I have to pay a deposit and how does it work?
For some accommodations or during specific periods a security deposit may be required. This will be clearly indicated when you make your booking. The deposit is paid in advance and serves as assurance for leaving your accommodation or pitch in good condition. If everything is in order on departure, the deposit amount will be refunded to your account within 14 days.