• Guests rate their experience of RCN as an 8.5
  • Over 70 years of experience in hospitality
  • Unforgettable for young and old
My RCN

Making or changing a booking

General information

Can I change my holiday booking and what are the conditions? 

Yes, you can rebook your RCN holiday once for free. This can be to another park in the Netherlands, France or Germany for the same period, up to 3 days before arrival (subject to availability). For later changes or additional rebookings you pay €35. Any price differences will be settled and no refund will be given.

Rebooking to a different period at the same park is free up to 1 month before arrival, within the same calendar year. 

Contact us to arrange your rebooking. Note: this does not apply to Villapark Sneekermeer and the waterside homes at RCN de Potten. 

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What can I add to my reservation? 

At many of our holiday parks it is possible to book extras, such as towels, a bed-making service or a baby cot or high chair. The selection may vary per park. You can easily add available extras when making your booking via the MijnRCN app or by  contacting us. A cancellation insurance policy can be added up to a maximum of 10 days after your booking.  Would you like to change your booking or add extra people or pets? Please contact us. 
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What are the cancellation terms at RCN? 

Bookings at RCN holiday parks are subject to the RECRON terms and conditions. 

You can cancel your booking free of charge within 48 hours of making it (cooling-off period). After that, the following cancellation fees apply:

  • More than 3 months in advance: 15% of the agreed price.
  • 2–3 months in advance: 50% of the agreed price.
  • 1–2 months in advance: 75% of the agreed price.
  • Within 1 month: 90% of the agreed price.
  • On the day of arrival: 100% of the agreed price.

Preference fees are always charged in full.

To limit financial risks, you can take out cancellation insurance. Read here for more about our short-term cancellation insurance.

Read more in our general terms and conditions. Want to cancel a booking? Please contact us.

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May my assistance or guide dog come to the holiday park? 

Yes, guide dogs for the blind and assistance dogs are welcome at our holiday parks. You do not pay a pet fee for assistance dogs.

Assistance dogs are allowed in accommodations and on camping pitches where dogs are permitted. In addition, assistance dogs may accompany their owners in most facilities on the park, with the exception of the swimming pool. 

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May I bring my pet and what are the conditions? 

Yes, at RCN dogs and cats are welcome in selected accommodations and pitches. In France a maximum of 1 pet is allowed; in the Netherlands and Germany a maximum of 2.

A surcharge per night is charged for pets. In France final cleaning is mandatory when staying with a pet. Note: pets are not allowed in facilities such as swimming pools and sanitary buildings. 

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More general information

Change or Cancel

Can I change my holiday booking and what are the conditions? 

Yes, you can rebook your RCN holiday once for free. This can be to another park in the Netherlands, France or Germany for the same period, up to 3 days before arrival (subject to availability). For later changes or additional rebookings you pay €35. Any price differences will be settled and no refund will be given.

Rebooking to a different period at the same park is free up to 1 month before arrival, within the same calendar year. 

Contact us to arrange your rebooking. Note: this does not apply to Villapark Sneekermeer and the waterside homes at RCN de Potten. 

Does this answer meet your expectations?

What can I add to my reservation? 

At many of our holiday parks it is possible to book extras, such as towels, a bed-making service or a baby cot or high chair. The selection may vary per park. You can easily add available extras when making your booking via the MijnRCN app or by  contacting us. A cancellation insurance policy can be added up to a maximum of 10 days after your booking.  Would you like to change your booking or add extra people or pets? Please contact us. 
Does this answer meet your expectations?

What are the cancellation terms at RCN? 

Bookings at RCN holiday parks are subject to the RECRON terms and conditions. 

You can cancel your booking free of charge within 48 hours of making it (cooling-off period). After that, the following cancellation fees apply:

  • More than 3 months in advance: 15% of the agreed price.
  • 2–3 months in advance: 50% of the agreed price.
  • 1–2 months in advance: 75% of the agreed price.
  • Within 1 month: 90% of the agreed price.
  • On the day of arrival: 100% of the agreed price.

Preference fees are always charged in full.

To limit financial risks, you can take out cancellation insurance. Read here for more about our short-term cancellation insurance.

Read more in our general terms and conditions. Want to cancel a booking? Please contact us.

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Can I still modify my reservation afterwards? 

In the MijnRCN Environment you can still add articles. Would you like to change the dates, type of campsite/accommodation, the number of people or pets? Then please contact us.

 

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How can I change my address details? 

You can simply enter your new address details while making your online booking. As long as the combination of your last name and email address matches what we have on file, the address will be automatically updated in your guest record. You can also easily change the address details in My RCN under 'My details'. 

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Rental

Can I rent bicycles at an RCN holiday park? 

At all Dutch RCN holiday parks and at some parks in France and Germany you can rent bicycles to explore the surrounding area. Depending on the park, different types of bicycles are available, such as city bikes, children's bikes, or e-bikes.

Availability and options vary by park. Check with the reception, consult the RCN app, or view the park page for more information. 

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Can I rent a refrigerator at the campsite?

At several RCN parks you can rent a compact refrigerator for your pitch. This must be reserved in advance. Easily reserve a refrigerator in the MijnRCN app. 

On arrival the refrigerator will be delivered to your pitch by the technical service. Make sure it can be placed on a dry surface.

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Are there wellness facilities at the RCN holiday parks?

Some RCN holiday parks have wellness facilities, such as a sauna, hammam, or massage. These facilities are available at RCN Belledonne, Val de Cantobre and La Bastide en Ardèche and can be reserved per hour at the reception.

In addition, some accommodations have private wellness facilities. Check the accommodation page for the available amenities.

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Can I play mini or adventure golf in the park?

A number of RCN holiday parks have adventure mini-golf courses.

Golf clubs and balls are available at reception during opening hours. Check with the park for availability and opening times. 

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Are there surfing or sailing lessons available at the holiday park?

At several RCN holiday parks located by the water there is an (external) surf and/or sailing school. Here you can book lessons or activities to learn to surf or sail.

There are often lessons for children and sometimes for adults as well. Check with the park for available options.

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