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Change or Cancel
Can I change my holiday booking and what are the conditions?
Yes, you can rebook your RCN holiday once for free. This can be to another park in the Netherlands, France or Germany for the same period, up to 3 days before arrival (subject to availability). For later changes or additional rebookings you pay €35. Any price differences will be settled and no refund will be given.
Rebooking to a different period at the same park is free up to 1 month before arrival, within the same calendar year.
Contact us to arrange your rebooking. Note: this does not apply to Villapark Sneekermeer and the waterside homes at RCN de Potten.
What can I add to my reservation?
What are the cancellation terms at RCN?
Bookings at RCN holiday parks are subject to the RECRON terms and conditions.
You can cancel your booking free of charge within 48 hours of making it (cooling-off period). After that, the following cancellation fees apply:
- More than 3 months in advance: 15% of the agreed price.
- 2–3 months in advance: 50% of the agreed price.
- 1–2 months in advance: 75% of the agreed price.
- Within 1 month: 90% of the agreed price.
- On the day of arrival: 100% of the agreed price.
Preference fees are always charged in full.
To limit financial risks, you can take out cancellation insurance. Read here for more about our short-term cancellation insurance.
Read more in our general terms and conditions. Want to cancel a booking? Please contact us.
Can I still modify my reservation afterwards?
In the MijnRCN Environment you can still add articles. Would you like to change the dates, type of campsite/accommodation, the number of people or pets? Then please contact us.
How can I change my address details?
You can simply enter your new address details while making your online booking. As long as the combination of your last name and email address matches what we have on file, the address will be automatically updated in your guest record. You can also easily change the address details in My RCN under 'My details'.
What does the RCN cancellation insurance cover and what is insured?
With the RCN cancellation insurance you are covered if you have to unexpectedly cancel your holiday or cut it short. You can easily take out the insurance while booking or up to 10 days afterwards.
The insurance reimburses (part of) the travel cost for example in case of illness, an accident, death in the family or other valid reasons.
The premium is 5.5% of the travel sum (excl. 21% insurance tax). The insurance can be taken out for up to 4 accommodations or pitches per reservation. Read here for more about our cancellation insurance and the policy conditions.
What is a preferred booking?
With a preferred booking you can choose a specific pitch or accommodation. When you book a preferred pitch or number, you secure it on your reservation.
In 2026 you pay €35 per preferred pitch or accommodation as preference fees. From 2027 you will pay €42.50 for your preferred booking.
If there is only one pitch/accommodation left that I want, do I still have to pay the preferred rate?
If the last relevant pitch/accommodation is your preference, the preferred rate will also be applied here. Due to changes and/or cancellations, other pitches/accommodations may become available. Reservations without a preference can in that case be moved at any time.