Frequently asked questions
We are happy to help!
Our top 3 questions
How does RCN handle my personal data?
At RCN we handle your personal data with care and comply with applicable privacy legislation (GDPR). We use your data only when necessary, for example to process your booking, contact you, or to improve our services.
We collect data from you (for example when making a booking or visiting the website) and sometimes via partners or public sources. Your data is stored securely and shared only with parties necessary for our services, such as the holiday park where you stay or payment providers. Read our full privacy statement here.
You always have the right to access, correct, or delete your data. For this you can use MijnRCN or contact us via privacyofficer@rcn.nl.
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Can I still modify my reservation afterwards?
In the MijnRCN Environment you can still add articles. Would you like to change the dates, type of campsite/accommodation, the number of people or pets? Then please contact us.
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Can I charge my electric car at the holiday park?
Yes, you can charge your electric car at all RCN holiday parks. The park map shows the locations of the charging stations. Payment can be made with a charging card or credit card.
RCN applies a competitive charging tariff. However, your charging card provider may charge additional fees, for example if your car remains connected to the charging station for an extended period.Therefore, check your charging card provider's rates and terms in advance so you won't be surprised.
Charging is only permitted at the designated charging stations. If you charge your car elsewhere, we will unfortunately have to charge a fine.
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