Frequently asked questions
We are happy to help!
Our top 3 questions
How can I change my address details?
You can simply enter your new address details while making your online booking. As long as the combination of your last name and email address matches what we have on file, the address will be automatically updated in your guest record. You can also easily change the address details in My RCN under 'My details'.
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How does the RCN Friends Benefit work and can I use it without a smartphone?
The RCN Friends Benefit is personal and linked to your email address. All bookings made with this email address count towards your level and corresponding discounts. Don't have an email address? We will then use the details from your guest card in the reservation system.
Don't have a smartphone? No problem. The reception at the holiday park can print your unique barcode with customer number. With this barcode you can use personal offers at the park. You can find your level and offers in the RCN app, in MijnRCN or via the reception of one of the RCN Holiday Parks.
It is not possible to make a booking for someone else using your RCN Friends Benefit.
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Can I still book a stay at RCN on the day of arrival?
Yes, a last-minute booking on the day of arrival is possible, but always by arrangement. Online reservations for the same day are not possible; in that case please contact us by phone contact.
For accommodations (and pitches with private sanitary facilities) we first check whether everything can still be prepared in time. Camping pitches are usually bookable immediately.
Are you arriving outside opening hours? Make sure you have paid online in advance. After receipt of payment the park will prepare the key for you and you will receive the check-in instructions.
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