I have a complaint. What now?

A satisfied guest is what we strive for. Nothing less. Sometimes things still go wrong, and unfortunately you may be affected. Of course, this should not happen. 

What now?
We are happy to resolve your complaint. If you are still at our park, we advise you to visit the reception directly. If you are no longer at the park or the issue has not been resolved satisfactorily, please contact our Contact Center.

Contact Center
Available daily by phone at +31 (0)85 0400 700 and via our contact form.