Health & safety comes first

• Information posters are displayed in various places. It is important for everyone's safety that these instructions are followed. We ask guests to follow these instructions on the spot.
• All guests keep 1 meter distance from other guests and RCN staff. In France, children aged 6 years and older must also keep this distance from each other.
• You will find on this page the protocols that apply to the restaurant, the terrace and the sanitary blocks, as well as those that apply to the swimming pool, animation, etc.
• The maximum group size is 10 people, our animation programs will be adapted to this.
• We have given extra hygiene instructions to our staff and taken extra hygiene measures around cleaning.
• Employees are only at work if they are in good health.

Arrival

If you have rented an accommodation at the park, we would like to ask you to inform us of your arrival time on telephone number 0033 (0)4 69030006, of course as soon as you know your arrival time. We will then give you instructions about the arrival procedure so that you do not have to wait unnecessarily in a possible queue.

With this number you can also contact us during your stay for questions and to make reservations for the restaurant, for example.

Upon arrival and during your stay, we ask you to enter the reception with one person and, if necessary, wait outside at 1 meter distance if another guest is already in reception. 

This we ask to have as few people as possible together in our reception and to be able to guarantee the 1 meter distance in the reception.

Camping

For the health and safety of our guests and staff, we have given hygiene instructions to our staff and taken extra measures with regard to cleaning. A limited number of people per m2 will be allowed to be present in a sanitary building to make the 1 meter distance possible. The regulations will be clearly indicated on the campsite. These concern the use of the toilets, showers, washbasins and obligatory walking routes. In addition, we ask families to use the sanitary facilities as much as possible as one group, Face masks are required from the age of 11 years in public indoor areas. Mouth caps can be purchased on the campsite at cost price.

Rentals

Did you rent an accommodation ? If so, we ask you to leave the hired bed linen at a central location in the accommodation upon departure.

The swimming pools are accessible. The number of visitors is limited to 1 person per 4 square metres and 30-minute slots can be set up in case of crowds.

In addition to the standard regulations, the following precautions now apply:

• Take a shower and change in your rental, tent or caravan.
• Disinfect your hands before entering the pool.
• The deckchairs around the pool have been removed.
• In case of fever, cough and breathing difficulties, do not come swimming.