If you have rented an accommodation at the park, we would like to ask you to inform us of your arrival time on telephone number 0033 (0)5 24000011, of course as soon as you know your arrival time. We will then give you instructions about the arrival procedure so that you do not have to wait unnecessarily in a possible queue.
With this number you can also contact us during your stay for questions and to make reservations for the restaurant, for example.
Upon arrival and during your stay, we ask you to enter the reception with one person and, if necessary, wait outside at 1 meter distance if another guest is already in reception.
This we ask to have as few people as possible together in our reception and to be able to guarantee the 1 meter distance in the reception.
For the health and safety of our guests and staff, we have given hygiene instructions to our staff and taken extra measures with regard to cleaning. A limited number of people per m2 will be allowed to be present in a sanitary building to make the 1 meter distance possible. The regulations will be clearly indicated on the campsite. These concern the use of the toilets, showers, washbasins and obligatory walking routes. In addition, we ask families to use the sanitary facilities as much as possible as one group, and we advise you to use a mouth cap in public indoor areas. Mouth caps can be purchased on the campsite at cost price.
Did you rent an accommodation ? If so, we ask you to leave the hired bed linen at a central location in the accommodation upon departure.